What is the definition of Case Management?
Case Management refers to the system by which medical services are coordinated. It has three objectives - to treat the patient and provide him with what he needs, to improve the quality of the medical services provided; while at the same time reduce cost. The person coordinating the services is called a case manager.
A service or case plan is developed to fit the needs of the individual. The case manager works closely with the patient, as well as the service providers. The case manager tries to fit in the preferences and choices of the clients so that the treatment is developed in a way that empowers the patient.
The service includes case screening, risk management or the assessment of the risk, programming of the services, monitoring of the services, implementing the service arrangement as well as providing advocacy towards improved service.
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